Reference

rajadewa Terms & Conditions for Your Account

Our Terms & Conditions set out how you open, use and protect your rajadewa account, including wallet checks through DANA, OVO, GoPay and QRIS.

Account rulesWallet conditionsData choicesSupport route
rajadewa rajadewa Terms & Conditions for Your Account
ACCOUNT HELP

Get Help With Terms Questions

A clear support path helps when a Terms & Conditions question affects login, wallet status or an account action.

Account clarification Ask us to explain an account clause, phone verification step or access decision. Include the exact message shown after login so our team can connect your question to the relevant Terms & Conditions section.
Wallet status check For DANA, OVO, GoPay, QRIS or bank transfer questions, send the transaction reference and payment timestamp. We can check whether the Terms & Conditions require a receipt, matching account detail or further confirmation.
Policy contact route Use the contact option displayed in account help for questions about policy wording, a proposed change or a request concerning your account records. We will direct the message to the team handling that subject.
DATA PRACTICE

Your Data Duties Under These Terms

Our Terms & Conditions work alongside the account controls that protect your details and transaction history.

Account details

You are responsible for keeping your name, phone number and wallet information accurate. If a detail changes, use the account path or support contact so the Terms & Conditions can be applied to the correct record.

Phone verification

Phone verification links account access to the number supplied during registration. Keep control of that number and tell us through support if you lose access, because we may request checks before changing account details.

Payment matching

Wallet and bank activity must come from an account connected to you. A mismatch involving DANA, OVO, GoPay, QRIS or bank transfer can require a receipt or additional confirmation under these Terms & Conditions.

Cookies and device use

Cookies and device signals may help keep your session active and identify unusual login behaviour. Your browser can clear cookies, but doing so may require another login or phone check before account access continues.

Record retention

We retain account, payment and support records for the period needed to operate the agreement, resolve disputes and meet applicable obligations. The policy contact route can explain a record request or correction process.

Policy changes

When we change these Terms & Conditions, we publish the updated wording through the stated policy path. Read the effective-date notice before using the account, and contact us if a change needs clarification.

Terms & Conditions Questions Answered

These answers address the Terms & Conditions searches we hear most often before an account is opened. They cover eligibility, account information, payment checks, data requests and policy changes. If your situation is different, use the support route shown in account help and quote the clause or message you are asking about.

Open the policy link connected to your account area before using the service. The displayed version includes the applicable account, access, wallet, data and support rules, together with any stated effective date.

Yes. The Terms & Conditions cover DANA, QRIS, OVO, GoPay, bank transfer and virtual account steps. Use payment details belonging to you and keep the receipt if a transaction check is requested.

Account access is available where local law permits, and eligibility depends on local law and the checks linked to your location. Read the current Terms & Conditions before opening an account from Indonesia.

You need accurate account details and may need to complete phone verification before account access continues. If your number or details change, contact support so the Terms & Conditions match your current record.

We use account, phone, payment and support details for the agreement, security checks and policy requests. Cookies may support session controls, while retention follows the stated policy and applicable obligations.

Yes. Use the account help contact route and identify the information needing correction, such as a phone number or wallet detail. We may ask for checks before applying a change under the Terms & Conditions.

We publish revised wording through the stated policy path and identify the effective date where applicable. Read the change before continuing, then contact us if any clause or account effect is unclear.